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Samaritans Norwich Removal

On Friday 7th October 2022, we helped the Samaritans move premises for the first time in 58 years. They give so much of their time to helping others and it was our turn to give a little something back.

“The move itself looked like a daunting task until local removal firm Hadley & Ottaway offered to help on a Pro Bono basis. Hadley & Ottaway are supporting Norwich Samaritans in a number of ways, including making a donation for every removal they complete in 2022. By donating their skilled team and specialist vehicles they have certainly eased the stress of a move after 58 years”.

David Galer, Hadley & Ottaways’ Managing Director said “We were delighted to be supporting Norwich Samaritans in their fundraising efforts towards the refurbishment of their building. Helping them minimise stress and costs with their move to their temporary centre is just another way we can support this vital organisation”.

James Ellis, Norwich Samaritans’ Branch Director said: “What else can we say except thank you to everyone who has donated to the project so the building work to our branch can go ahead”.

In 2021, 180 listening volunteers:

  • took 21,855 calls for help, spending 6,894 hours on the phone
  • replied to 2,953 emails
  • took 1,230 online chats

Visit the Samaritans

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Which Trusted Trader of the Month!

We are absolutely delighted to announce that we have been named Which? Trusted Trader of the Month for March 2025! 

This incredible recognition is a testament to our team’s dedication to providing outstanding service and to our valued customers who continue to trust us. At Hadley & Ottaway, we pride ourselves on delivering excellence, and this award reinforces our commitment to maintaining the highest standards.

A huge thank you to Which? and to everyone who has supported us - we couldn’t have done it without you!